ExpertCare® Biomedical Technical Training Programs

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Technical Training Programs for Service Technicians

Why choose ExpertCare Technical Training Programs?

Ensure your biomedical professionals know how to properly maintain and service your ZOLL® equipment. Our ExpertCare® technical training team offers a variety of classes to help you keep your equipment working properly.

Choose from a variety of programs, including hands-on learning and virtual training. Your technician or team receive training directly from ZOLL in the format that works best for you.

All training includes 24/7 training resources with E-learning, our web-based learning platform.

For training at our ZOLL locations, attendees are responsible for arranging their own travel and covering related expenses, such as airfare, transportation, lodging, and meals outside of class time. All courses are taught in English; a strong understanding of technical English is required. Please note that tuition rates may change without prior notice.

Classes available to hospital-based biomedical professionals in the United States or Canada only.

For assistance with your questions, please email our technical training team at [email protected].

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Monitor and Defibrillator Technical Training

REGISTER FOR TRAINING

ZOLL ExpertCare monitor and defibrillator technical training delivers a balanced approach of in-depth theory and hands-on application, ensuring a deep understanding of equipment functionality and preventive maintenance. Explore our course offerings to find the training that aligns with your team's technical expertise and professional development goals.

Virtual webinar (3 hours)
Unlimited attendees

Live webinars are open to biomedical professionals from multiple ZOLL customer sites. Webinars are ideal if you have fewer biomedical professionals and do not require a dedicated training class for your team.

Topics include:

  • Battery management
  • Data, configuration, and software updates
  • Device operation and functionality
  • Functionality and overview of monitoring parameters
  • Preventive maintenance procedures
Class Type Product Covered Class Dates  

Biomed training

R Series®

 August 6, 2025, 1:00 – 4:00 p.m. ET Register
October 1, 2025, 1:00 – 4:00 p.m. ET Register
December 3, 2025, 1:00 – 4:00 p.m. ET Register

X Series®

 August 7, 2025, 1:00 – 4:00 p.m. ET Register
October 2, 2025, 1:00 – 4:00 p.m. ET Register
December 4, 2025, 1:00 – 4:00 p.m. ET Register

Virtual remote learning (4 hours)
Up to eight attendees

Virtual remote learning provides exclusive training for your team of biomedical professionals. An experienced instructor explains the fundamentals of device maintenance, and your team has time to ask questions and practice the preventive maintenance procedure.

Topics include:

  • Battery management
  • Data, configuration, and software updates
  • Device operation and functionality
  • Functionality and overview of monitoring parameters
  • Preventive maintenance procedures
Class Type Product Offered  

Biomed training (4 hours)

R Series
X Series
Propaq® MD

Register

In-person training (customer site or ZOLL headquarters; 2 days)
Up to 10 attendees

This two-day biomedical technical training class is hosted at our ZOLL Medical corporate headquarters in Chelmsford, MA or at your organization.

If traveling to our Chelmsford location, here are some local travel and hotel recommendations.

Topics include:

  • Basic repair and disassembly
  • Battery management
  • Data, configuration, and software updates
  • Device operation and functionality
  • Functionality and overview of monitoring parameters
  • Preventive maintenance procedures
  • Troubleshooting
Class Type Products Covered Class Dates  
Biomed training (2 days) R Series October 14-15, 2025
December 9-10, 2025		 Register
Biomed training (2 days) X Series
Propaq MD 		October 16-17, 2025
December 11-12, 2025		 Register
Biomed training (4 days) R Series
X Series 		October 14-17, 2025
December 9-12, 2025		 Register

Ventilator Technical Training

REGISTER FOR TRAINING

ZOLL ExpertCare ventilator technical training delivers a balanced approach of in-depth theory and hands-on application, ensuring a deep understanding of equipment functionality and preventive maintenance. Explore our course offerings below for the ventilator(s) of choice at your organization.

In-person training (ZOLL customer education and training center; 3 to 4 days)

In-person classes range from three to four days and are hosted at our ZOLL customer education and training center located in Mettawa, Illinois.

If traveling to our Mettawa training center, here are some local travel and hotel recommendations.

Topics include:

  • Basic repair and disassembly
  • Data, configuration, and software updates
  • Device operation and functionality
  • Functionality and overview of monitoring parameters
  • Preventive maintenance procedures
  • Troubleshooting
  • Hands-on calibrations and verification testing
Class Type Products Covered Class Dates  
Biomed training (3 days) bellavista® August 5-7, 2025
 Email [email protected] to register
Biomed training (3 days) LTV® September 3-5, 2025
 Email [email protected] to register
Biomed training (4 days) 3100 HFOV coming soon
 Email [email protected] to register

Virtual webinar recertifications (2.5 hours)

Live webinars are open to biomedical professionals who have participated in the full certification class. Certification is valid for two years from issue date and is required to be renewed every two years.

Topics include:

  • Overview of ventilator systems
  • Data, configuration, tech bulletin, and software updates
  • Preventative maintenance review
  • Internal components and functionality
  • Troubleshooting
Class Type Products Covered Class Dates

Technical Training Recertification

 3100 HFOV August 1, 2025, 9:30 a.m. - 12:00 p.m. CST Register
bellavista coming soon
LTV 1 July 31, 2025, 9:30 a.m. - 12:00 p.m. CST

E-Learning Courses

Help your team learn more about the preventive maintenance process with our intuitive, web-based learning platform. E-learning courses allow your team to train on their own schedule with direct access to ZOLL instructors via email. Subscriptions are purchased in two-year increments. For more information, contact our technical training team.

Related products

bellavista® 1000e

Provide best-in-class care, optimize patient comfort, and reduce your team’s workload. Adaptive ventilation modes and volume target, lung recruitment tools, and setting assist enable you to effectively treat even your most challenging cases in any setting.

ZOLL® X Series® Advanced monitor/defibrillator

You need a monitor/defibrillator that’s nimble and can keep pace with evolving pre-hospital care standards. The ZOLL X Series Advanced is the first device of its kind to feature real-time ventilation feedback, telemedicine capabilities, and post-case performance data review.

3100 HFOV

The 3100 series High Frequency Oscillatory Ventilators are unrivaled in treating respiratory failure in neonates and ARDS in both pediatric and adult patients. The 3100A HFOV is used primarily for pediatric and neonatal patients while the 3100B HFOV is used on patients weighing more than 35 kg, often in large pediatric and adult settings.

R Series® defibrillator/monitor

R Series devices help you consistently deliver high-quality CPR, provide optimal defibrillation and pacing treatments, and manage your data to address critical quality improvements. Plus, these devices feature easy-to-use technology designed to enhance your patient outcomes.

bellavista® 1000 select

Maximize patient comfort during non-invasive and invasive ventilation as well as high-flow oxygen therapy (HFOT). A full spectrum of high-performance features and an intuitive interface enable you to provide best-in-class care using a single- or dual-limb circuit for your NIV patients.

LTV® Series

Ventilating patients on the move requires portability and versatility. Serving adult, pediatric, and infant patients, the compact and durable LTV series of ventilators offers unrivaled reliability, highly customizable settings, and an intuitive interface, making it simple to use for your clinical team.

ZOLL® X Series® monitor/defibrillator

You need a monitor/defibrillator that’s nimble and that can keep pace with evolving pre-hospital care standards. The ZOLL X Series is a lightweight, full-featured monitor/defibrillator suitable for patients of all ages.

Propaq MD

The Propaq® MD is a lightweight, compact, transport monitor/defibrillator. It provides advanced monitoring and resuscitation capabilities, with decision support and telemedicine technology.

Biomedical Training Courses for R Series | X Series | X Series Advanced
 In-person offerings Virtual offerings
Biomed Training at ZOLL Corporate Office* Biomed Training at Customer Site* Regional Technical Training (Sites Vary) Remote Learning Webinars E-learning Subscription
Intended Audience:
Biomedical professionals who work with ZOLL products		 ■ ■ ■ ■ ■ ■
ZOLL provides:
  • Test equipment
  • Devices
  • Documentation
  • Lunch
 ■ ■ ■      
Attendees are responsible for their own lodging, meals outside of class time, and travel costs ■ ■ ■      
Technical training topics  
Basic repair ■ ■        
Disassembly ■ ■        
Device operation and functionality ■ ■ ■ ■ ■ ■
Data logs ■ ■ ■ ■ ■ ■
Preventative maintenance procedures ■ ■ ■ ■ ■ ■
Battery management ■ ■ ■ ■ ■ ■
Configuration ■ ■ ■ ■ ■ ■
Software updates ■ ■ ■ ■ ■ ■
Overview of ZOLL service and support ■ ■ ■ ■ ■ ■
Overview of monitoring parameters ■ ■ ■ ■ ■ ■
Troubleshooting ■ ■ ■ ■ ■ ■
Access to E-learning ■ ■ ■ ■ ■ ■
Training certificate provided ■ ■ ■ ■ ■ ■


*These programs provide a comprehensive overview of ZOLL products with an emphasis on preventative maintenance and basic repair.

Find your service program

From experiential, hands-on learning programs to virtual training opportunities, we ensure your team receives the training they need. Find out how ZOLL can support your team.

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