1. Acceptance of the Terms and Conditions
ZOLL Medical Corporation and its subsidiaries, divisions, and affiliates (herein referred to as the "ZOLL," "we," "us" or "our") provides and makes available this website (the "Site"). All use of this Site is subject to the terms and conditions contained in this Terms of Use Agreement (the "Agreement"). Please read this page carefully. By using this Site, you acknowledge that you have read, understood, and agree to be bound by this Agreement, including the Dispute Resolution and Arbitration Agreement provision. If you do not accept the terms and conditions of this Agreement, do not use the Site. You understand and agree that we may change this Agreement at any time without prior notice. You may read a current, effective copy of this Agreement at any time by selecting the "Terms of Use" link on the Site. The revised Terms and Conditions will become effective at the time of posting. If any change to this Agreement is not acceptable, your sole remedy is to cease using the Site. Any use of the Site after such Effective Date shall constitute acceptance by you of such revised Terms and Conditions.

2. Use of the Site
2.1 This Site contains material, such as software, text, graphics, images, and other material (collectively referred to as the "Content"). The Content may be owned by us or may be provided through an arrangement we have with others. The Content is protected by copyright under both United States and foreign laws. Unauthorized use of the Content may violate copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use the Content except as permitted under this Agreement. No other use is permitted without prior written consent from us. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way for any public or commercial purpose. The use or posting of the Content on any other Web site or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of this Agreement, your permission to access and/or use the Content and Site automatically terminates and you must immediately destroy any copies you have made of the Content.

2.2 ZOLL's trademarks, service marks, and logos (hereinafter "ZOLL Trademarks") used and displayed on this Site are registered and unregistered trademarks or service marks of ZOLL. Other company, product, and service names located on the Site may be trademarks or service marks owned by others (the "Third-Party Trademarks", and, collectively with the ZOLL Trademarks, the "Trademarks"). The Trademarks may not be used without ZOLL's prior written permission. Use of any Trademarks as part of a link to or from any site is prohibited unless establishment of such a link is approved in advance by the Company in writing.

2.3 The Site contains links to third-party web sites ("External Sites"). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. We are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of materials on such External Sites. You should take precautions when downloading files from all web sites to protect your computer from viruses and other destructive programs. If you decide to access linked External Sites, you do so at your own risk.

3. Limit of Liability and Disclaimer of Warranty
3.1 ZOLL, ITS AFFILIATES, THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS (COLLECTIVELY, THE "COMPANY PARTIES") MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE CONTENT, INCLUDING BUT NOT LIMITED TO ITS ACCURACY, RELIABILITY, COMPLETENESS, TIMELINESS, OR RELIABILITY. THE COMPANY PARTIES SHALL NOT BE SUBJECT TO LIABILITY FOR TRUTH, ACCURACY, OR COMPLETENESS OF ANY INFORMATION CONVEYED TO THE USER OR FOR ERRORS, MISTAKES OR OMISSIONS THEREIN OR FOR ANY DELAYS OR INTERRUPTIONS OF THE DATA OR INFORMATION STREAM FROM WHATEVER CAUSE. YOU AGREE THAT YOU USE THE SITE AND THE CONTENT AT YOUR OWN RISK. THE SITE AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. THE COMPANY PARTIES DISCLAIM ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OF THIRD- PARTIES RIGHTS, AND FITNESS FOR PARTICULAR PURPOSE.

3.2 IN NO EVENT SHALL ANY COMPANY PARTY BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, DAMAGES RESULTING FROM LOST DATA OR BUSINESS INTERRUPTION, OR PUNITIVE DAMAGES) RESULTING FROM THE USE OR INABILITY TO USE THE SITE AND THE CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF A COMPANY PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

3.3 Some states do not allow exclusion of implied warranties or limitation of liability for incidental or consequential damages, so the above limitations or exclusions may not apply to you. IN SUCH STATES, THE LIABILITY OF THE COMPANY PARTIES SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

4. Indemnification
You agree to defend, indemnify, and hold harmless the Company Parties, from and against any claims, actions or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your access to, use or misuse of the Content or Site. ZOLL shall provide notice to you of any such claim, suit, or proceeding and shall assist you, at your expense, in defending any such claim, suit or proceeding. ZOLL reserves the right to assume the exclusive defense and control of any matter, which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting ZOLL's defense of such matter.

5. Termination of the Agreement
ZOLL may terminate, change, suspend, or discontinue any aspect of this Site, including the availability of any features of the Site, at any time. ZOLL may also impose limits on certain features or restrict your access to parts or the entire Site without notice or liability. ZOLL may terminate the authorization and rights given herein, and, upon such termination, you shall immediately destroy all materials from the Site.

6. No Framing
Elements of the Site are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors, except where allowed in Section 2. None of the Content for this Site may be retransmitted without express written consent from us for each and every instance.

7. User Must Comply with Applicable Laws
7.1 This Site is based in Chelmsford, Massachusetts. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Web Site or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

7.2 The United States controls the export of products and information. You expressly agree to comply with such restrictions and not to export or re-export any of the Content to countries or persons prohibited under the export control laws. By downloading the Content, you are expressly agreeing that you are not in a country where such export is prohibited or are a person or entity for which such export is prohibited. You are solely responsible for compliance with the laws of your specific jurisdiction regarding the import, export, or re-export of the Content.

8. Dispute Resolution and Arbitration Agreement
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

You agree that any dispute, claim, or controversy arising out of or relating to your use of this Site and any of the matters herein shall be resolved exclusively through final and binding arbitration, rather than in court, unless you opt out of this Dispute Resolution and Arbitration Agreement (“Arbitration Agreement”) using the process below. You understand and agree that you are waiving your right to sue or go to court to assert or defend your rights. However, you may bring an individual claim in small claims court consistent with the jurisdictional and dollar limits that may apply, as long as it is brought and maintained as an individual claim. The term “dispute” means any dispute, action, claim, or other controversy between you and ZOLL, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Right to Opt Out of this Arbitration Agreement. You may opt out of this Arbitration Agreement within the first 30 days after the first time you use this Site. You may opt out by sending an email to ZOLL at [email protected] or by sending a letter to ZOLL, Attention: Legal Department, ZOLL Medical Corporation, 269 Mill Road, Chelmsford, MA 01824. You should include your printed name, mailing address, and use the words “Reject Arbitration for ZOLL Website” in a subject line.

How Arbitration Works. If you initiate arbitration, it shall be conducted by the American Arbitration Association ("AAA") pursuant to its Consumer Arbitration Rules ("AAA Rules"), as modified by this Arbitration Agreement. The AAA Rules are available on the AAA's website www.adr.org, or by calling the AAA at (800) 778-7879. In the event the AAA is unavailable or unwilling to hear the dispute, you and ZOLL shall mutually agree to another arbitration provider. Unless ZOLL agrees to conduct arbitration by teleconference, videoconference, or otherwise, any arbitration hearing shall take place in Boston, Massachusetts.

Waiver of Right to Bring Class Action and Representative Claims. If you initiate arbitration against ZOLL, it shall proceed on an individual basis only. YOU AGREE THAT YOU MAY BRING CLAIMS AGAINST ZOLL IN ARBITRATION ONLY IN YOUR INDIVIDUAL CAPACITY AND IN SO DOING, YOU HEREBY WAIVE THE RIGHT TO A TRIAL BY JURY, TO ASSERT OR PARTICIPATE IN ANY CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION, ANY PRIVATE ATTORNEY GENERAL LAWSUIT OR PRIVATE ATTORNEY GENERAL ARBITRATION, AND ANY JOINT OR CONSOLIDATED LAWSUIT OR JOINT OR CONSOLIDATED ARBITRATION OF ANY KIND. The arbitrator is empowered to resolve the dispute with the same remedies available in court, including injunctive relief. If a court should decide that the limitations of this particular paragraph regarding class action waiver are deemed invalid or unenforceable, any putative class, private attorney general, or representative action must be brought in a state or federal court sitting in the City of Boston in the Commonwealth of Massachusetts and not in arbitration.

Governing Law and Other Terms. This Arbitration Agreement shall be governed by, and interpreted, construed, and enforced in accordance with, the Federal Arbitration Act and other applicable federal law. To the extent state law applies to any aspect of this Arbitration Agreement, or to any disputes and claims that are covered by the Arbitration Agreement, the law of the Commonwealth of Massachusetts will govern.

Except as set forth above with respect to the class action waiver, if any portion of this Arbitration Agreement is deemed invalid or unenforceable, it will not invalidate the remaining portions of the Arbitration Agreement. Only the arbitrator is authorized to make determinations as to the scope, validity, or enforceability of this Arbitration Agreement, including whether any dispute falls within its scope. However, you agree that any issue concerning the validity of the class action/representative waiver above must be decided by a court, and an arbitrator does not have authority to consider the validity of the waiver. In the event that this Arbitration Agreement does not apply to a given dispute, then the parties agree to the exclusive jurisdiction of the state and federal courts sitting in the City of Boston in the Commonwealth of Massachusetts to resolve such claims.

9. Miscellaneous
This Agreement is governed by the internal substantive laws of the Commonwealth of Massachusetts, without respect to its conflict of laws provisions. If any provision of this Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. Failure of ZOLL to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against ZOLL unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. This Agreement constitutes the entire Agreement between you and ZOLL with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. ZOLL may discontinue the Site, including any feature or service offered through the Site, at any time and for any reason, without notice. ZOLL may change the contents, operation, or any and all other features of the Site at any time for any reason, without notice. ZOLL may discontinue or restrict your use of the Site at any time for any reason, without notice.

Trademark Language
ACCUVENT, ACUTRONIC, ADVANCED CIRCULATORY, "ADVANCING RESUSCITATION. TODAY.", AED LINK, AED PLUS, AED PRO, AEV, AMBULANCE OF THINGS, AOT, AR BOOST, AT THE HEART OF SAVING LIVES, AUTOPULSE, BELLAVISTA, CARDIOPUMP, CARETINUUM, CCLAW, CHECKAED, CHILLING, CLIO2, CLOUDPAT, COAXIA, CODENET, CODE-READY, COOL GARD 3000, COOL LINE, COOLGARD, COOLREPEAT, CPR UNI-PADZ, CPR-D-PADZ, DEFIBRILLATOR DASHBOARD, DOWNSTREAM, DURA-PADZ, DUREE DE PORT, E SERIES, ECPS, EMSCHARTS, EMV+, EN-PRO, ENDO PAT, EQUIP. EMPOWER. RESPOND., EVENTUS, EXPERTCARE, FABIAN, FLORIAN, G3 PRO, GOLDEN HOUR, GOLDEN HOUR LIVE, ICY, IFLOW, IMPACT, INFANT FLOW, INNERCOOL, INSPECTAED, INTELLISENSE, ITAMAR, LIFEBAND, LIFEVEST, LTV, LTV2, M SERIES, MADE MISSION READY, MANIKIT, MDLINK, MOBILIZE, MOBILIZE RESCUE SYSTEMS, MR-GUARD, PAT, PEDI-PADZ, PERFUSION ON DEMAND, PLUSTRAC, POWERHEART, PRICO, PROGRAM MANAGEMENT ONBOARD, QUATTRO, R SERIES, RAPIDSHOCK, REAL BVM HELP, REAL CPR HELP, REMEDE, REMEDE EL, REMEDE ELX, RESCUE READY, RESCUECOACH, RESCUELINK, RESCUENET, RESCUERLINK, RESPICARDIA, RESPIGUIDE, RESPISTIM, RESQCPR, RESQGARD, RESQMAN, RESQPOD, RESQPUMP, RESQSYSTEM, RHYTHMX, ROAD SAFETY, SAVING HEARTS, SEE-THRU CPR, SENSORMEDICS, SLEEPATH, SMART HELP, SOLEX, STAR, STAT-PADZ, THERMOGARD HQ, THERMOGARD XP, THEROX, TRAGEZEIT, TRANQUIL, TRUVECTOR, UNI-PADZ, VANES, VENTILATION BEYOND LIMITS, WALKTEST, WATCHPAT, WEAR TIME, X SERIES, Z VENT, ZENIX, ZOLL, ZOLL AED 3, ZOLL M2, Z-BRIDGE, Z-LINK, and µCOR are trademarks or registered trademarks of ZOLL Medical Corporation in the U.S. and/or other countries. Propaq is a registered trademark of Welch Allyn, Inc. All trademarks are property of their respective owners.

If you have any questions regarding this Agreement then you may contact us.

These Terms of Use were last updated on October 23, 2025.